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developing-a-concept-for-providing-public-services-in-bundles-according-to-a-life-events-packages-model

Project Name: Developing a Concept for Providing Public Services in Bundles according to a Life Events Packages Model

Country of Implementation:  Hashemite Kingdom of Jordan

Donor Agency:  GIZ

Duration:  12 months

Implementation Period:   June 2024 – ongoing

Role of BK Plus Europe: Consortium Leader

Objective: The objective of this project is to develop a comprehensive framework for delivering Jordanian public services in bundles according to significant life events. This initiative aims to enhance the accessibility and efficiency of government services by organizing them around key life events, streamlining processes, and leveraging digitalization opportunities. By conducting a thorough needs assessment and creating strategic recommendations, the project seeks to simplify government operations and improve the user experience for citizens during critical life stages.